Dealer Instruction: Focused on What Employers and Players Expect

Crescent's Casino Dealer Training programs provide up-to-the-minute, relevant instruction on all the latest gaming trends and techniques. What you learn is based on the primary skills employers want to see in the dealers they hire AND what players like to see in the dealers they interact with and tip on the casino floor. It will have 28 tables, which will mean about 200 jobs for dealers, said Robertson, who operated a similar casino school in Niagara Falls for 12 years and whose wife is a casino dealer.

Crescent's Casino Dealer Training programs provide up-to-the-minute, relevant instruction on all the latest gaming trends and techniques. What you learn is based on the primary skills employers want to see in the dealers they hire AND what players like to see in the dealers they interact with and tip on the casino floor.

With our “hands on” teaching methods, Crescent School graduates learn a complete understanding of the gaming business. In addition, they will be thoroughly conversant with the rules, techniques, systems, procedures, equipment, and theory in their choice of one (or all) of the following casino games: Blackjack, Roulette, Poker, Mini-Baccarat/Carnival Games, and Craps. The student’s skills and abilities will be developed to a point that qualifies them for employment, at an entry level position (or higher) in the exciting casino industry.

'On the Job' Training in our Simulated Casino

'On the job' training in our simulated casino will help you to increase your speed, coordination and confidence on the floor.

As an accredited school, Crescent's gaming reputation is securely established. When you graduate and become a table games dealer, you'll join an exciting, high-growth industry which offers the opportunity for rapid advancement and excellent benefits. And with more and more cities, states, and countries legalizing gaming, your job security is better than ever before.

Classes start every Monday. Upon completion of your chosen course, you'll become a lifelong member of our Crescent School family. Come back any time free of charge to practice in our facilities, utilize our placement services, or attend a refresher course.

Languages

We offer courses in Filipino, Spanish, Vietnamese, and Mandarin languages.

Choose One of Our Casino Dealer Programs

► 350-hour Two-Game Dealing Program (Choose to be trained in two of the following games): Blackjack, Roulette, Poker, Mini-Baccarat/Carnival Games, or Craps.

► 750-hour Comprehensive Dealing Program: With this option, you'll be trained in all of the most popular games available at casinos and on cruise ships worldwide, including, Blackjack, Roulette, Poker, Mini-Baccarat/Carnival Games, and Craps.

Learn more about our Teaching Philosophy.

Find out how to Fund Your New Career.

Call us today or get in touch with us online:

After a four month coronavirus-caused shutdown, Rivers Casino Philadelphia was the last casino to reopen in Pennsylvania. Rivers Casino Philadelphia has been open since mid-July and just last week celebrated their tenth anniversary.

For a decade, Rivers Casino (formerly SugarHouse) was the first and only casino in the city of Philadelphia. That distinction will soon end in early 2021 when Live! Casino & Hotel Philadelphia opens on Packer Avenue right near the Sports Complex in South Philadelphia.

However, Rivers Casino Philadelphia has spent the past ten years establishing itself in the Greater Philadelphia area and will see guests continue to roll into the casino by the Delaware River.

With so much changing so fast these days, here are the latest news and updates from Rivers Casino Philadelphia and what you can expect during your next visit.

Updated hours at Rivers Casino Philadelphia

Rivers Casino Philadelphia has expanded its hours and is now open 24/7.

Sportsbook at Rivers Casino Philadelphia

The BetRivers Sportsbook at Rivers Casino hours:

Sun: 10 a.m. – 12 a.m.
Mon – Thurs: 11 a.m. – 12 a.m.
Fri: 11 a.m. – 1 a.m.
Sat: 10 a.m. – 1 a.m.

Rivers Casino Philadelphia opened the $5 million state-of-art BetRivers sportsbook in Oct. 2019. In preparation for this NFL season, they added eight self-service betting kiosks to the sportsbook and other locations throughout the casino floor. The additions up the total to 33 betting kiosks. In-person ticket windows are also open during select times.

Jim Llewellyn, sportsbook manager at Rivers Casino Philadelphia, commented:

“We’re excited to provide guests with a variety of betting options as professional sports are in full swing. BetRivers Sportsbook is the place for guests to wager on NFL games this fall, and is just steps away from their favorite slots and games.”

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Smoking, food and drink at Rivers Casino Philadelphia

Per the City of Philadelphia, food and beverages are not currently allowed on the gaming floor. Also, smoking is not permitted on the gaming floor, however designated outdoor areas are set up.

PA Governor Tom Wolf and Sec. of Health Dr. Rachel Levine signed new orders for increased coronavirus mitigation efforts on July 16. For casinos, it means a temporary pause on drink service, sitting at the bar, and lower capacity limits at restaurants.

Restaurants at Rivers Casino Philadelphia

Rivers Casino Philadelphia recently reopened Jack’s Bar + Grill and Mian where alcohol may be purchased with a meal. There will be no alcohol service on the casino floor.

Mian

• 5 p.m. – 11 p.m. daily
• Authentic Asian cuisine

Jack’s Bar + Grill

• 2 p.m. – 10 p.m daily
• Classic American fare

The poker room at Rivers Philadelphia

The Rivers Philadelphia Poker Room, and currently every poker room in Pennsylvania, are closed. When PA casinos reopened, poker rooms were not permitted to operate due to players handling cards and chips. The plan at that time was to continually monitor and adjust according to guidance from the CDC and the Pennsylvania Department of Health.

PGCB Director of Communications Doug Harbach gave this update to PlayPennsylvania in late August about poker rooms in Pennsylvania:

“There has been no alteration to the casino reopening protocols released by the Gaming Control Board in May in which poker rooms were not authorized to operate. At the same time, this guideline can be reexamined based on health experts’ guidance. Should casinos wish to explore reopening a casino room, it would need to provide plans to do so safely which would be reviewed by the Board on a case-by-case basis.”

PlayPennsylvania reached out to a Rivers Casino spokesperson on Sept. 29 who said dates for reopening poker rooms at Rivers Casinos in Philadelphia and Pittsburgh are yet to be determined.

Health and Safety at Rivers Casino Philadelphia

Rivers Casino Philadelphia and all casinos in Pennsylvania are required to follow the Pennsylvania Gaming Control Board’s “COVID-19 Casino Reopening Protocols”.

When visiting any PA casino, here are some of the new safety guidelines:

• Casinos can reopen at 50% capacity. However, the City of Philadelphia mandates the gaming floor at Rivers Casino Philadelphia operate at 25% capacity.
• Employees and guests must wear masks.
• Markings on the floor to promote social distancing.
• Enhanced cleaning throughout the facility.

Rivers Casino in Philadelphia and Pittsburgh started a new initiative, “Rivers Clean.” It represents a rigorous property-wide cleaning and disinfectant program to help stop the spread of coronavirus.

They also upgraded their HVAC system to include airPHX, a technology that continuously disinfects indoor air and eliminates coronavirus on surfaces. In addition, the casino also features AtmosAir, an indoor air quality purification system that is proven to neutralize coronavirus by more than 99.9%.

September promotions at Rivers Casino Philadelphia

There are a number of promotions running at Rivers Casino Pittsburgh all month long. Here’s a look at what to expect.

New Member Super Spin: New Members that sign up for a Rush Rewards card can spin to win up to 100,000 Rewards Points.

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Coins for Cash: For every $50 of clean unwrapped coins, receive $5 in freeplay.

Rivers Philadelphia 2019/2020 fiscal year numbers

Rivers Casino Philadelphia 2019/2020 fiscal year totals include:

• Slot revenue: $123.5 million (tax revenue $61.2 million)
• Slot win per day: $216
• Table game revenue: $94.4 million (tax revenue $15.1 million)
• Total sports betting revenue: $17.8 million (tax revenue $6.4 million)
• Retail sportsbook revenue: $5.7 million
• Online sportsbook revenue: $12.1 million
• iGaming revenue: $73 million (tax revenue $33.7 million)

A good August for Rivers Philadelphia

Of all twelve casinos in PA, Rivers Casino Philadelphia ranked second behind Parx in terms of total gaming revenue in August. In August 2020, Rivers Casino Philadelphia posted $39.5 million in total gaming revenue which represented about a 40%increase from last August’s total of $28.3 million.

Table games and slot revenue was down compared to last August but Rivers Philadelphia led for iGaming revenue ($17 million) and saw a 77% YoY increase for sports betting revenue ($2.1 million).

Rivers Philadelphia celebrates ten years

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Then called SugarHouse, it was one of the first casinos to open in a major metropolitan area outside of Las Vegas or Atlantic City. As a result,”Philadelphia’s first casino” arrived with plenty of hoopla and expectations that come with a $550 million price tag and 1,000 new jobs.

Six years later, the casino’s success led to a $164 million expansion that included a 28-table poker room, additional restaurants, The Event Center, and a free parking garage.

It marked another first for gaming in the City of Philadelphia when it opened the first licensed sportsbook, operated by Rush Street Interactive (RSI) in 2018. According to Rivers, more than 60% of its workforce is from Philadelphia and surrounding areas.

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Approximately 43% of Rivers’ total workforce are women, many in executive and management positions. Additionally, 60% are African American, Hispanic or Asian. And an impressive 176 Team Members have been with the casino since Day One.

Since opening in September 2010, Rivers Casino has generated more than $1.2 billion in total tax revenue for the City of Philadelphia and the Commonwealth of Pennsylvania.

Free dealer training

Rivers Casino Philadelphia is offering a free dealer training program with weekday and weekend classes. People who complete the six-week training will receive a job offer.

Weekend class sessions begin:
Friday, October 23 – 5 week duration
9 a.m. – 5 p.m.
*Deadline for this class is Friday, October 16.

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Weekday (Monday – Thursday) class sessions begin:
Monday, October 12 – 6 week duration
Choose 9 a.m. – 2 p.m. or 4 p.m. or 9 p.m.
*Deadline for this class is Sunday, October 4.