Lucky Eagle Casino Not Paying Jackpots

Veronica Castillo from Portland, Oregon, thought she hit an over $8 million jackpot at a Washington state casino, until the bosses told her that the machine had malfunctioned and there would be no prize. Although not a big gambler, Castillo went with her mother to Lucky Eagle Casino in Rochester, Washington, on Nov. Usually, a player wins a large jackpot and the casino refuses to pay arguing that the machine wasn’t supposed to award a prize so high. For example, the machine awards a prize of $1.000.000 but the casino says that the top amount is $10.000 and will pay only that much.

(Eagle Mountain Casino, Porterville, Ca 93257) – Friday August 9th was a lucky day for a Casino
Guest who hit a huge Jackpot of $245,312.50.
Jeff is from Tulare County he was playing the Black & White 5 Times Pay $.25 machine with a
$1.25 bet. When he hit the jackpot of $245,312.50.
Congratulations to Jeff on his jackpot on the Black & White 5 Times Pay $.25 slot machine.
Eagle Mountain Casino is an 18+ full service casino and is owned and operated by the Tule
River Tribe. It features 1200 slot machines and 12 table games. Eagle Mountain Casino is a short
drive from Bakersfield or Visalia.

MrV

Offer a meal or something as well. Food takes the mind off of troubles for most.


Not the buffet at the Lucky Eagle!
'What, me worry?'
Kentry
There was a story on the news where a woman's slot machine read 'Winner of 42 million dollars!' She was understably happy and was quickly furious when the Casino said it was a malfunction and would not pay 42 million dollars. The machine itself even said the highest possible amount was $200,000. They offered her the $200,000. Her response was to be belligerent and still demand the 42 million dollars. They lowered the offer to $20 and a free breakfast. She should have just taken the $200,000 and be happy with that.
MathExtremist
I think you mean this one:
http://wcfcourier.com/news/local/crime-and-courts/supreme-court-upholds-dismissed-waterloo-casino-payout-case/article_0d0b2521-4c5c-5393-86c3-efcdd7edcadc.html
To my knowledge, the casino never offered her 200k. The Iowa Supreme Court decision has a lot of background information, including details of many other malfunction cases from around the country:Lucky eagle casino not paying jackpots no deposit
http://law.justia.com/cases/iowa/supreme-court/2015/140802.html
Notably, the courts in that cases did not even address the issue of malfunction. The player lost on other grounds in summary judgment (affirmed by the state Supreme Court).
'In my own case, when it seemed to me after a long illness that death was close at hand, I found no little solace in playing constantly at dice.' -- Girolamo Cardano, 1563
DRich

Just a reminder that this is in Washington State, so it's either pull tabs or bingo. The highest progressive that I have seen in Washington was about $1 million.


Exactly. In Washington games are not 'random'.

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Living longer does not always infer +EV
coilman
I think it that was my mother...... she would die of a heart attack.
Going from Fifth Ave NY to Fifth St Detroit in a matter of minutes at her age she wouldnt make it
GWAE
There is definitely video. It was on NBC Today show this morning. The winning game did not look very winning. No 5oaks at all.
Expect the worst and you will never be disappointed. I AM NOT PART OF GWAE RADIO SHOW
Dean
Lucky eagle casino not paying jackpots moneyThe woman should have known an 8.5 million jackpot was a malfunction. The only slot machines that give that much money are the Megabucks Slot progressives, and they are dollar machines, not nickel machines. The $80 the Casino sent her in a check is a joke, and not the funny kind either, as she may have played $400 in that machine before getting that dreaded 8.5 million malfunction. The right thing for the casino to have done since it's not the player's fault if the machine malfunctions on its own is give her $8,500, or $80,500, a reasonable compromise for both her and the Casino.
The Casino needs to pay her what I just suggested, or risk her bad mouthing the Casino to potential gamblers,('Hey, Tina, don't play at this Casino. Their machine told me that I won 8.5 million, and they refused to pay me all those millions because of a malfunction. All they gave me was $80.' Tina 'Okay, wow. Thanks for the heads up. I'm not going to be putting my money in that Casino, that's for sure!' thus, losing them money in the long run. A payment of $8,500 or $80,500 would show good faith from the Casino,($8,500 or $80,500 is really not all that much money for a Casino to give, considering that many people are losing $5,000 on a constant basis anyway, if just 20 people lose $5,000, that is already $100,000 and the Casino is still ahead by about $19,000, if they go with the $80,500, and up about $91,000 if they go with the $8,500 one and she gets happy
Really, dude, you tried to buy a flat screen TV for only $3.99? Get out of here, you scam, con arist!
Wizard
Administrator

The $80 the Casino sent her in a check is a joke, and not the funny kind either, as she may have played $400 in that machine before getting that dreaded 8.5 million malfunction. The right thing for the casino to have done since it's not the player's fault if the machine malfunctions on its own is give her $8,500, or $80,500, a reasonable compromise for both her and the Casino.


I think she'll get more than that in a settlement. We'll probably never know, but I think this will settle out of court for about $100,000. I do agree the $80 is insulting. Had I been in charge, I would have offered about $5,000 if she signed a non-disclosure and release of all claims, and been willing to go higher if pushed.
There is supposed to be a piece on this on the Today Show this morning but I'm probably not going to wait around for it. Hopefully it will make the Today web site.
It's not whether you win or lose; it's whether or not you had a good bet.
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Dodsferd

I think she'll get more than that in a settlement. We'll probably never know, but I think this will settle out of court for about $100,000. I do agree the $80 is insulting. Had I been in charge, I would have offered about $5,000 if she signed a non-disclosure and release of all claims, and been willing to go higher if pushed.
There is supposed to be a piece on this on the Today Show this morning but I'm probably not going to wait around for it. Hopefully it will make the Today web site.

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With the publicity, it may indeed go in her favour. Given that the machine clearly indicates that all malfunctions void pays, she's entitled to nothing. The settlement at this point would be a PR call, more than any wrong doing. I agree that $80 is silly, and probably actually hurts the case, but in the end, she didn't win $8.5m, nor is she entitled to any volume of cash from that machine.
This feeling is heavy, makes my body ache and I'm ready; To fall into the sky and I see now, the reason why. My heart is heavy, takes me to a place I can't breathe. Only then I know why I see the warning sign.
MrV

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That tribe is notoriously tight.
She'll probably get little if anything more: the machine clearly malfunctioned.
The joint is always busy, what do they care about a little bad publicity?
Their clientele of drunks, farmers, retirees and meth-heads will return, regardless.

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